How can we help?

Floorline: Margin Protection

See how Floorline works and common questions. Floorline runs inside your Shopify admin: open it from Apps, then start with the Overview, which lists what your discounts can sell below floor.

When emailing, include your store’s .myshopify.com address, the page you were on and what happened. Please don’t send passwords, access tokens, staff logins or payment details. Read the Floorline privacy policy for what the app reads, keeps and deletes.

Noise Remover

See the getting-started steps and common questions. Choose a video or audio file, listen to the cleaned sound, hold to compare with the original, then save a new copy. Free users can save two files a day; Pro unlocks unlimited saves.

For Pro access, open About → Restore purchases with Google Play available and the Google account that bought Pro. For processing or saving problems, check available storage and include your device model, Android version, app version, file format, approximate duration and the error message. You do not need to send private recordings or payment details.

Read the Noise Remover privacy policy for local storage and deletion options.

Placard & Placard Remote

Start with the pairing guide or common questions. For connection issues, keep both devices on the same local network and Placard open on the TV. Guest networks may block devices from reaching each other.

When emailing, include your TV model, Android phone or tablet model, app versions and the step that failed. For Pro purchases, use Restore purchase in the TV app with the Google account that bought Pro. Please don’t send pairing codes or payment details.

Peg Solitaire VR

Point at a peg and press the index-finger trigger, then point at a marked empty destination and press the trigger again. Jump over one adjacent peg at a time, aiming to leave one peg in the center. Start with Learn for two guided lessons; use Undo to try another approach.

For support, include your Quest model, game version, puzzle or tutorial name and the steps that led to the issue. If access cannot be verified, open the app from your Meta library with the account that owns it or has access through a test channel. Please contact us before uninstalling if you want to preserve local progress; the game has no cloud-save recovery.

Read the game's privacy policy for local data and deletion options. Do not send account passwords or payment details.

Abacus Trainer: Learn Soroban

Start with the getting-started guide for lessons, reading the board, Free Play and Practice. Choose Start learning in the app if this is your first time using an abacus.

For help, include the screen, what you tried, what happened, and your app version and headset model if available. Please contact us before clearing app data or uninstalling if you want to keep local progress. Read the app’s privacy policy for local records and deletion options.